The Reef Guarantees and Resort Policies

Let our Guarantees bring you Peace of Mind

The Reef Resort believes in making it as easy as possible for you to book the perfect beach vacation. Our range of Guarantees also give you peace of mind to know that The Reef is a perfect choice for a beachfront resort vacation in Grand Cayman at an excellent value.

Below is a list of our Guarantees and Resort Policies, please look them over and feel free to contact us if you have any questions or concerns.

Vacation Guarantee

We guarantee to address any concerns with your accommodations within 12 hours, or that night is free (food and beverages are also covered)!

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Best Rate Guarantee

We guarantee you the absolute best price on beachfront resort accommodations in Grand Cayman (other resort's prices too)!

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'The Guaranteed Dive'

We guarantee that you will be able to dive every day of your pre-booked dive vacation or your accommodations and diving are free!

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'No Worries' Hurricane Guarantee

We offer the best Vacation Disruption policy in the industry! If your reservations need to be cancelled or modified for ANY reason (within 48 hours), you can rebook without any penalties whatsoever, or pay for just one night for a full cancelation.

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Prior to making your reservation it's also always a good idea to go over the Resort Policies. This will not only help to avoid any misunderstandings but also help ensure that you have the most economical and fun resort experience you can.